Managed Support, On Demand.
Your website is never "done." Our monthly plans give you a direct line to the team that built it, with clear scope and no hourly guessing.
Core
Perfect for businesses that need reliable, scheduled updates and fast fixes.
- Minor changes fixed within 3 hours
- Major changes within 48 hours
- Up to 10 minor changes / month
- 1 major change / month
- Support 08:30–17:30 UK, Mon–Fri
- Monthly status update
Total
For businesses where the website is central to revenue and can't wait.
- Unlimited minor changes — fixed within 3 hours
- Unlimited major/complex changes — within 48 hours
- 24/7 on-hand support
- Priority everything
- Quarterly strategy review
What counts as a minor vs major change?
Minor changes
Fixed within 3 hours during UK working hours.
- Text and image updates
- New page from existing layout
- Form or button tweaks
- Small layout adjustments
- SEO metadata updates
Major changes
Typically turned around within 48 hours.
- New functionality or integrations
- Custom design work
- Complex booking or e-commerce features
- Third-party API connections
- Multi-section redesigns
Managed support FAQs
What counts as a minor vs major change?
Minor changes are quick wins like text and image updates, a new page from an existing layout, form tweaks and SEO metadata updates — fixed within 3 hours during UK working hours. Major changes are new functionality, custom design work or integrations, typically turned around within 48 hours.
How fast do you respond?
Minor changes are fixed within 3 hours and major or complex work within 48 hours. Core plan support runs 8:30am–5:30pm UK, Monday to Friday; the Total plan adds 24/7 on-hand support.
Can I cancel my monthly plan?
Yes. Plans are billed monthly in advance and you can cancel at any time by emailing us — cancellation takes effect at the end of the current billing period.
What if I don't want a subscription?
No problem. We handle ad-hoc changes from £50/$65 per minor update, with major or complex work quoted per project (POA).
Prefer pay-as-you-go?
Not every business needs a monthly plan. We also handle ad-hoc changes from $65 per minor update.